FAQs

Double-check that you have the correct address before you place an order. Always include the street location, apartment number, apartment name, and other relevant details.

Full Name:

Delivery Address:

City:

State/Province:

Zip/Postal Code:

Country:

Phone Number:

All products will usually be shipped out within 3-14 days, depending on the product availability in stock.

As soon as you confirm your order, you will receive an email containing tracking information it can take up to 48 hours for your courier to generate tracking information on their website. If your tracking information hasn’t appeared within 2 working days, please contact us and we’ll get right on it for you.

Shipping Rates

Package Value

Shipping cost

Inside Lebanon

0.01US$ – 150 US$

5 US$

 

151 US$ and up

FREE SHIPPING

Worldwide

0.01 US$ – 400 US$

45 US$

 

401 US$ and up

FREE SHIPPING

For any extra shipping charges, you will be notified before proceeding with shipping.

  • The above rates are only for orders valued below $ 1000 / per single order.
  • Customers are required to pay tax or/and customs duties.
  • we offer insurance standard liability, covering a percentage of your shipment in the event of direct loss or damage from the point we receive the shipment up to the point of delivery – at no additional cost.
  • Contact our customer service for insuring your shipment with our shipper that is available for all customers. It covers the full invoice value of your shipment in the unfortunate and rare event that a mishap might occur to your shipment while it is in our shipper care.
  • Contact our customer service for the orders valued more than $ 1000 / per single order.

All orders are insured during transit. After a package is delivered the responsibility for the goods are passed onto you!

For any delay in delivery you can contact our customer service via [email protected] to assist you and contact the shipping company.

An email will be sent to you within 48 hours of your purchase date, providing you with the order reference number to check your order status.

We are unable to make changes or cancel your in stock order once it has been placed.